Terms of Use

Read these Terms of Use ("Terms") carefully. The provision of information and services on inboxwarm.ai (the "Site") operated by InboxWarm ("us", "we", or "our"), is conditioned upon your acceptance of and compliance with these Terms. If you do not agree to all the terms of the agreement, do not access or use any part of the inboxwarm.ai hosted service.

These Terms constitute an agreement ("Agreement") between inboxwarm.ai ("Provider"), and you ("Customer"). Each party is individually referred to in this Agreement as a "Party" and collectively as the "Parties." as well as the Inbox WarmUp services that we make available through the Site and all associated features, applications, and Content (as defined below) (collectively, the "Services").

These Terms may be updated periodically. Any changes will be posted on the Site, and we may, at your discretion, notify you via email or through an announcement on the Site if the changes significantly impact your rights. By continuing to use the Services after the updated Terms are published, you agree to the revised Terms.

Accounts

By creating an account with us, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

You agree to provide accurate, complete, and current information when creating and maintaining your account, including but not limited to your name, email address, company name, billing information, Internet Protocol (IP) address, login credentials, and connected email account details. Access is strictly limited to sending and receiving warmup emails as configured by your warmup schedule. We will not read, analyze, or process the content of non-warmup emails in your inbox.

You are responsible for keeping this information up to date at all times. We reserve the right to suspend or terminate your account if any information provided is inaccurate, incomplete, or outdated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account. We are not liable for any loss or damage arising from your failure to safeguard your account credentials. As part of the Service, you may connect third-party email accounts (such as Gmail, Outlook, or custom SMTP providers). By connecting your email account, you grant us permission to access, send, receive, and process emails on your behalf solely for the purpose of providing the Service.

You agree that you are solely responsible for ensuring that your use of the Service complies with all applicable laws, regulations, and third-party provider policies.

You may not sell, transfer, or assign your account or any rights associated with it without our prior written consent.

We reserve the right, at our sole discretion, to suspend, restrict, or terminate your account, or refuse service, at any time, including where necessary to prevent misuse, investigate violations, or protect the integrity of the Service.

We may access and review your account and associated data as necessary to operate the Service, provide support, investigate complaints, enforce these Terms, or comply with legal obligations.

Customer Data & Usage

You retain all rights to any data, content, or information that you provide or make available through the Service ("Customer Data").

We do not sell your Customer Data to third parties. We only access, use, and process Customer Data as necessary to provide, maintain, and improve the Service.

This may include, but is not limited to:

  • connecting to and interacting with your email accounts,
  • sending and receiving emails as part of the warmup process,
  • monitoring activity, performance, and deliverability metrics,
  • providing customer support and resolving technical issues,
  • improving system functionality, accuracy, and reliability.

All access to Customer Data is limited to what is reasonably necessary for the operation of the Service and is handled in accordance with applicable data protection standards.

You may request the deletion of your Customer Data at any time by contacting us at support@inboxwarm.ai. Upon such request, we will take reasonable steps to delete your data, unless retention is required for legal, security, or operational purposes.

Electronic Communications

By creating an account on InboxWarm, submitting your information through our Site, or contacting us, you consent to receive electronic communications from us.

These communications may include newsletters, promotional messages, marketing materials, product updates, and other information related to the Service. You agree that such communications satisfy any legal requirement that such communications be in writing.

We may collect and use information submitted through the Site or Services to operate, maintain, and improve the Service, and may share such information with trusted service providers solely as necessary to support these functions.

You may opt out of receiving marketing or promotional communications at any time by clicking the unsubscribe link in our emails or by contacting us at support@inboxwarm.ai. However, you will continue to receive essential service-related communications, including account notifications, security updates, and transactional messages.

Proprietary Rights

The Service, including all original content (excluding user-provided content), features, functionality, design, text, graphics, logos, and software, is and will remain the exclusive property of InboxWarm and its licensors. The Service is protected by copyright, trademark, and other applicable laws in both the United States and other countries.

Our trademarks, logos, and trade dress may not be used in connection with any product or service without our prior written consent.

You may not:

  • Use any InboxWarm name, logo, or trademark without express written permission;
  • Copy, reproduce, distribute, or publicly display any part of the Service;
  • Create derivative works based on the Service;
  • Reverse engineer, decompile, or attempt to extract the source code of the Service;
  • Use the Service with data that you do not have the legal right to use, process, or access;
  • Modify, reproduce, or distribute any software, tools, or processes related to the Service;
  • Interfere with or disrupt the integrity, performance, or security of the Service;
  • Collect or harvest data from the Service by automated or unauthorized means;
  • Use the Service in any manner that violates applicable laws or these Terms.

Service Reliability and Accuracy

We strive to provide a reliable and accurate Service; however, we do not guarantee that the Service will always be available, uninterrupted, secure, or free from errors.

The Service and all related information are provided on an "as is" and "as available" basis. We make no warranties or representations regarding the accuracy, completeness, or reliability of any content or functionality.

From time to time, the Service may contain errors, inaccuracies, or omissions, and certain features may be modified, delayed, or unavailable without prior notice.

We reserve the right to update, modify, suspend, or discontinue any part of the Service at any time without liability.

Acceptable Use and Prohibited Activities

You agree to use the Service only in compliance with all applicable laws, regulations, and third-party provider policies, including those of email service providers such as Gmail, Outlook, and others.

You may not use the Service for any unlawful, abusive, or fraudulent purpose, including but not limited to:

  • Sending unsolicited, bulk, or spam emails in violation of applicable laws or regulations;
  • Using purchased, scraped, or unlawfully obtained email lists;
  • Attempting to bypass or manipulate email provider safeguards, spam filters, or deliverability systems;
  • Engaging in phishing, spoofing, or deceptive practices;
  • Using the Service in a manner that harms, disrupts, or negatively impacts the reputation or deliverability of InboxWarm or its users;
  • Uploading, processing, or transmitting data that you do not have the legal right to use;
  • Misrepresenting your identity or impersonating another person or entity;
  • Using the Service to distribute malicious content, including malware or harmful links;
  • Interfering with or disrupting the integrity, performance, or security of the Service;
  • Attempting to gain unauthorized access to the Service, systems, or related infrastructure.

You acknowledge that the Service is intended to support legitimate email practices and improve sender reputation through responsible usage.

We reserve the right to monitor usage of the Service and to suspend or terminate your account at any time, without prior notice, if we determine, in our sole discretion, that your use violates these Terms, applicable laws, or may harm the integrity of the Service or its users.

Email Automation & Permissions

The Service automates email sending and replying to help improve inbox reputation. By using the Service, you acknowledge and agree to the following:

  • Automated Sending: The Service may send emails automatically from your connected inbox according to the warmup schedule defined in your plan.
  • Simulated Replies: To create natural conversation threads, the Service may generate and send automated replies from system-owned pool accounts to your inbox.
  • User Consent & Authorization: You authorize the Service to access your inbox solely for sending and receiving warmup emails. The Service will not send emails beyond the scope of the warmup activities you enable.
  • Content Generation: Email content may be generated dynamically using automated tools (e.g., AI-based services) to simulate realistic communication patterns. User email content and data are not used to train AI models. AI tools used for content generation operate on anonymized or synthetic data.
  • Spam Risk Disclosure: InboxWarm is designed to minimize spam risk. However, no guarantee of inbox placement is made. Users remain legally responsible for compliance with CAN-SPAM, GDPR, and applicable anti-spam laws in their jurisdiction.
  • Pause & Safety Mechanisms: The Service includes built-in safeguards: Automatic pause on bounce detection, volume reduction or freeze if spam complaints exceed thresholds, and threaded sending to ensure proper inbox reputation growth.
  • Third-Party Integrations: Any pool accounts, AI services, or email APIs used by the Service operate under strict privacy and security controls. Your credentials are stored encrypted and used only for warmup purposes.

Pricing and Payment

The Services are offered on a subscription basis, where users purchase seats in advance to connect and warm up email inboxes. Purchasing a seat allows you to connect one email inbox to the warmup Service. All fees are in US Dollars and non-refundable.

Payment terms:

  • Seats must be purchased before use
  • All sales are final
  • Any unused seats shall automatically expire at the end of the current billing cycle (30 days from the purchase date).
  • Unused seats may be deactivated for non-payment.

Unless otherwise agreed in writing, you are responsible for all fees and charges associated with your use of the Service in accordance with the pricing terms displayed on our website.

We retain the right to refuse or cancel any order at our discretion, for reasons including, but not limited to: issues with product or service availability, inaccuracies in product or service descriptions or pricing, errors in your order, or suspected fraudulent, unauthorized, or illegal transactions.

Subscription Cancellation Policy

Unless otherwise agreed to by the Parties, We are available on a month-to-month subscription basis. Customer may cancel their subscriptions at any time by logging into their account and navigating to the billing section of the account, locating the subscription they wish to cancel and clicking the cancel button. Customers may also cancel by contacting support at support@inboxwarm.ai for assistance in canceling their subscription. The cancellation will be processed for the next scheduled bill date. No refunds are provided for any charges incurred or processed prior to Customer's cancellation of their subscription.

Termination

We reserve the right to suspend or terminate your account and restrict access to the Services at any time, without prior notice, if we determine, at our sole discretion, that you have violated these Terms or engaged in any activity we deem unacceptable. We will provide 7 days written notice and opportunity to remedy any breach prior to termination, except in cases of fraud or illegal activity. Any provisions of these Terms that, by their nature, are intended to survive termination will remain in effect, including but not limited to ownership rights, warranty disclaimers, indemnification obligations, and limitations of liability. If such termination occurs, the Customer will not be eligible for any refund, and any remaining credits will be forfeited.

Third Party Services

We use third-party services (STRIPE) to process payments made through the Site. By submitting your payment information, you authorize us to share this information (including, without limitation, your credit card number, expiration date, billing address, and CVV) with these third parties, in accordance with our Privacy Policy.

You also confirm and guarantee that:

  • You have the legal authority to use the payment card information you are providing on the Site.
  • The information you provide is accurate, complete, and correct.

Your use of third-party services is subject to their terms and conditions. inboxwarm.ai is not responsible for third-party services or disputes. We highly recommend that you review the terms and conditions and privacy policies of any third-party websites or services you access.

Indemnification

You agree to protect, compensate, and absolve InboxWarm, along with its partners, employees, contractors, agents, officers, and directors, from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) that arise from:

  • Your use of the Services, whether by you or anyone using your account and password.
  • Any violation of these Terms.
  • Any content you share or post on the Services.

Limitation of Liability

In no event shall InboxWarm, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

InboxWarm its subsidiaries, affiliates, and its licensors do not warrant that:

  • Services will function uninterrupted, secure or available at any particular time or location
  • Any errors or defects will be corrected
  • The Services are free of viruses or other harmful components
  • The results of using the Services will meet your requirements

Governing Law

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services, and supersede and replace any prior agreements we might have had between us regarding the Services. We make no representation that any products, services, or information described or provided through the Site or Services are appropriate or available for use in locations outside the United States or all territories within the United States.

Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Changes to these Terms will be effective immediately upon posting on this page with an updated effective date. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms including potential usage of your logo in our marketing materials. If you do not agree to the new terms, you are no longer authorized to use the Services.

Notifications, Inquiries, and Contact Details

You agree that we may give you notices or otherwise respond to you by mail or to your email address or in any other manner reasonably elected by us. All legal notices to us must be sent to: Clustox LLC 8 The Green STE A Dover, DE, 19901, United States. If you have a question regarding the Site or these Terms, you may contact us by sending an email to support@inboxwarm.ai or by visiting this page. You acknowledge that we have no obligation to provide you with customer support of any kind and that customer service personnel cannot change or waive these Terms.

© 2026 Clustox. All rights reserved.

Last Updated: April 01, 2026